Privacy Policy

Juice ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, and share personal information about visitors to our website and users of our services in compliance with US privacy laws and the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect personal information in various ways when you interact with our website and services, including:

  • Information you provide directly: When you sign up for an account, subscribe to our newsletters, or contact us, we may collect your name, email address, postal address, phone number, and other information you provide.
  • Information collected automatically: When you visit our website, we may collect information such as your IP address, browser type, device information, and browsing behavior using cookies and similar tracking technologies.
  • Sensitive information: We do not knowingly collect sensitive personal data unless expressly provided by you.
  • When you visit or log in to our website, cookies  and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email or home address. We (or service providers on our behalf) may then send communications and marketing to these email or home addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout

2. How We Use Your Information

We may use your personal information to:

  • Provide and improve our services, products, and customer support.
  • Communicate with you, respond to your inquiries, and send marketing materials (where permitted by law).
  • Personalize your experience on our website.
  • Analyze usage data to optimize and improve our website performance.
  • Ensure compliance with legal obligations and protect our legitimate business interests.

3. Legal Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Consent: You have given us permission to process your personal information for specific purposes.
  • Performance of a contract: Processing is necessary to fulfill a contract we have with you.
  • Legitimate interests: We process your data to pursue legitimate business interests (e.g., to improve our services), except where these are overridden by your rights.
  • Legal obligation: We may need to process your personal data to comply with legal obligations.

4. Sharing of Information

We may share your personal information with:

  • Service providers: We use third-party service providers to assist with various aspects of our business, such as hosting, data analysis, payment processing, and marketing. These third parties are required to protect your personal data and comply with applicable privacy laws.
  • Legal purposes: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
  • Business transfers: If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with our legal obligations. We take appropriate measures to ensure the security of your personal data.

6. International Transfers

If you are located outside the United States, please be aware that we may transfer your personal data to the United States, where data protection laws may differ from those in your country. We will take necessary steps to ensure that your data is protected, including implementing standard contractual clauses approved by the European Commission for international data transfers.

7. Your Rights (GDPR)

If you are a resident of the EEA, you have certain rights regarding your personal data under the GDPR, including:

  • Right of access: You can request a copy of your personal data that we hold.
  • Right to rectification: You have the right to correct any inaccurate or incomplete personal data.
  • Right to erasure ("right to be forgotten"): You can request the deletion of your personal data in certain circumstances.
  • Right to restrict processing: You can request that we restrict the processing of your data in certain cases.
  • Right to data portability: You can request to receive your personal data in a structured, commonly used format.
  • Right to object: You can object to the processing of your personal data for direct marketing or other legitimate interests.
  • Right to withdraw consent: You have the right to withdraw your consent at any time where consent is the basis for processing.

8. California Privacy Rights (CCPA)

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information is collected, used, shared, or sold.
  • The right to delete personal information collected by us (with certain exceptions).
  • The right to opt-out of the sale of your personal information.

9. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure.

10. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 13, we will delete it.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Effective Date" at the top of this policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:


sales@juice.agency